SHIPPING

We ship worldwide.
In-stock orders are dispatched within 2–3 business days.
Shipping costs are calculated at checkout based on your destination.

Estimated delivery times after dispatch:
France — 2–3 business days.
Europe — 3–7 business days.
United States — 5–10 business days.
Rest of the world — 5–15 business days.

CUSTOMS & DUTIES

European Union — No customs duties or import fees for deliveries within the EU.
United States — Import duties and taxes are prepaid. No additional customs charges upon delivery.
Rest of the world — Import duties and taxes may apply upon delivery and are the responsibility of the customer.

RETURNS

If you wish to return an item, please contact us at info@lolamayeras.com within 14 days of receiving your order.
Items must be returned unused and carefully packaged within 14 days of your return request.
Return shipping costs are the responsibility of the customer for a change-of-mind return, except where otherwise required by law.
Refunds are processed in accordance with applicable consumer protection laws.

DAMAGED ITEMS

Each piece is carefully packed before shipping.
If your order arrives damaged, please contact us as soon as possible at info@lolamayeras.com with your order number and photographs of the item and packaging.

CONTACT

For any questions regarding shipping or returns, please contact info@lolamayeras.com.